LogMeIn
Rescue by GoTo

The flexible, individually customizable support solution for your existing ecosystem

LogMeIn Rescue by GoTo is the quick and efficient remote support solution for PCs, Macs, iOS, Android, and Linux devices. It stands out for its seamless integration capabilities within existing infrastructures.

Rescue’s ROI:

Payback on investment:
<6 months

Reduced Site Visits

fewer site visits need to be
made after using Rescue

Enhanced End User Efficiency
Employees experience less downtime on their devices

minutes back in their day for every ticket
submitted after using Rescue

Improved Help-Desk Productivity
Technicians can complete laptop tickets in

less time after using Rescue &
25% faster on mobile

 

 

Forrester Total Economic Impact™ of Rescue Study commissioned by GoTo, download now

Reduce complexity

Today, organizations are exploring intelligent strategies to consolidate their support tools to offer more efficient support for both their internal teams and customers.

Rescue is the ideal solution as it provides:

  • Simplified IT administration with high security standards
  • Individually customizable features tailored to your needs
  • Comprehensive compatibility with your existing tool-set

Rescue helps reduce the complexity of your technical support across all your devices, operating systems, and use cases.

Rescue is adaptable to your business flow

Rescue facilitates quick and secure access to superior support with one-click links to real-time assistance on your website or mobile app. Rescue is fast: No delays or wasted time to initiate a support session.

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We use the provider YouTube to embed videos. YouTube collects information about visitors to the website and uses this, among other things, to collect video statistics. This also leads to a connection with the Google DoubleClick network, which triggers further data processing operations. You can find more information on this in our privacy policy.

Change cookie settings now Or go directly to YouTube to watch the video.

Integrate Rescue into your ecosystem

Rescue breaks down barriers between applications. It operates within your existing ecosystem and fulfills your needs. With out-of-the-box integrations and open APIs, the integration of your systems becomes easier than ever before. This way, you improve your workflows and create a seamless user experience for technicians, agents as well as customers. Rescue and your applications compile a uniform documentation of each incident, ensuring that you can always work with consistent information.

Security

In the era of cloud solutions, control over all deployed tools is imperative. With Rescue, you're on the safe side in this regard: It upholds or even surpasses the relevant security standards. Rescue grants you absolute control over access and permissions. Leveraging a multitude of settings, admins can ascertain that every user is assigned the necessary access level required.

Rescue – Request a Demo

Interested in watching a live demo? We'll show you in which ways Rescue will add value to your business.